Continuing Medical Education Information:
Release Date: 3/01/2025
Expiration Date: 2/29/2028
Credit Amount: .5 Credits
Statement of Need
The medical and mental healthcare of our country's military Veterans and their families is a priority in America today. While some Veterans seek their healthcare in the Veterans Administration medical system, many others prefer to be treated by community providers who offer the benefit of being closer to their homes and the potential of shorter wait times. Although the majority of community providers express that they would like to provide care for Veterans, very few feel comfortable interacting with this culture. In fact, a recent study published by RAND in 2018 found that only 19% of providers regularly asked their patients about their military service history and that only 33% met a minimum threshold for military cultural awareness. PsychArmor Institute aims to be part of the solution to this problem as more Veterans establish their healthcare in their own communities. Our series of courses for Healthcare Providers are narrated by national subject matter experts, and provide important information for healthcare providers of all types as they include more Veterans in their practices.
Target Audience
This module is designed for health care professionals who treat military service members and military and Veteran-connected patients, including primary care physicians, nurse practitioners, physician assistants, nurses, pharmacists, psychologists, and other healthcare providers wishing to work more effectively with their Veteran patients to promote better patient understanding and culturally-informed care.
Faculty
Heidi Kraft, Ph.D., ABPP | Chief Clinical Officer, PsychArmor
Planning Committee
Laurie Lindamer, Ph.D. | Clinical Professor of Psychiatry at University of California San Diego
Jenna Pryor, MSW | Vice President of Partnerships, PsychArmor
Method of Participation
This course is approximately .5 hours long. The course is delivered via a streaming platform in the optimal format for your viewing device. This program is available free of charge.
Closed captions are provided and are accessible by clicking the “CC” button at the bottom right of the course player.
Credit Designation
AMA: The University of California San Diego School of Medicine designates this enduring material for a maximum of .5 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
AAPA: AAPA accepts certificates of participation for educational activities certified for AMA PRA Category 1 Credits™ from organizations accredited by the ACCME or a recognized state medical society. Physician assistants may receive a maximum of .5 hours of Category 1 Credit for completing this program.
Nurses: For the purpose of recertification, the American Nurses Credentialing Center accepts AMA PRA Category 1 Credits™ issued by organizations accredited by the ACCME. For the purpose of relicensure, the California Board of Registered Nursing accepts AMA PRA Category 1 Credits™ (report up to .5 hours of credit and list “CME Category 1” as the provider number).
Psychologists: The California Board of Psychology recognizes and accepts AMA PRA Category 1 Credits™ for license renewal. Psychologists outside of California should check with their state and local boards to ensure that ACCME accredited activities are acceptable for renewal.
Cultural & Linguistic Competency and Implicit Bias
Continuing medical education (CME) providers are required by state Assembly Bills 1195 and 241, and the standards created by the California Medical Association (CMA), to include components that address cultural and linguistic competency and implicit bias in CME activities. The planners and presenters of this activity has been asked to provide meaningful consideration of these standards in the selection and presentation of content. Additional information and resources are available on the UC San Diego CME website.
Disclosure Summary
It is the policy of University of California San Diego School of Medicine Continuing Professional Development to ensure that the content of accredited continuing education and related materials is accurate, balanced, objective, and scientifically justified. Education must be free of the influence or control of ineligible companies, and protect learners from promotion, marketing, and commercial bias. All persons in a position to control the content of accredited continuing education must disclose all financial relationships held with ineligible companies, prior to assuming a role in the activity. Those relationships deemed relevant to the education are mitigated prior to the activity through one of the following strategies, depending on the nature of relationship and the role of the person: 1) divesting the financial relationship, 2) altering the individual’s control over content, and/or 3) validating the planning decisions and/or content through independent peer review. All relevant financial relationships are mitigated prior to the activity and mitigation strategies and necessary steps for implementation are communicated to individuals prior to them assuming their role in the activity. Persons who refuse or fail to disclose are disqualified from participating in the activity. Activities are evaluated by participants and peer reviewers to determine if the content was free of bias and met acceptable scientific standards. This information is considered in future activity planning. All relevant financial relationships and the nature of those relationships are noted below. All relevant financial relationships have been mitigated.
Persons in control of content of this educational activity who are not specifically identified by name above, such as (but not limited to) course directors, faculty, CPD staff, planners, editorial staff, peer reviewers, and CPD committee reviewers do not have any relevant financial relationships.
This educational activity may contain discussion of unlabeled and/or investigational uses of agents that are not approved by the FDA. Please consult the prescribing information for each product. The views and opinions expressed in this activity are those of the faculty and do not necessarily reflect the views of the University of California San Diego School of Medicine.
Very good title
Thank you
Informational
Great video but the music was louder than the lady talking and she spoke really fast.
15 things veterans want you to know for health care providers
great
15 Things Veterans Want You to Know for Healthcare Providers
Good to know
15 Things Veterans Want You to Know for Healthcare Providers
Excellent - as a daughter of a military daughter, sister of a military man and individual amazingly well done video. I'm in tears. thank you
Aligned
Wonderful presentation and use of tactical optics for an integrated approach
excellent
outstanding
OK
Very informative
Great video
She does such an amazing job! Such a great story teller
GREAT STORY TO TIE INTO
Loved her story to tie into the course. Kept me involved and interested.
15 Thinkgs Veterans want you to know
This was great, my goal is to remember 5 of these questions to ask and hope to remember them all.
15 things for healthcare providers
thank you, this was very helpful.
Title is very appropriate
Excellent content, excellent speaker. The real life 'sea story' made it a practical example. Could have done without the musical background. I found it distracting.
Excellent title
Very informative, interesting and learned a lot.
15 Things Veterans Want You to Know fo Healthcare Providers
No words, beautifully done and I will remember and pass on, thank you.
15 things veteran wants us to know
for healthcare providers
Important for everyone, not just health care providers
Excellent video, thank you for making it so real, so human, so valuable
15 Things Veterans Want You to Know for Healthcare Providers
Poignant story to help healthcare providers understand
Listening to, and feeling the emotion through Heidi's story truly helps to create a better understanding of the military culture. Many of these points may be appropriate in some ways for first responders. Thank you for sharing.
I thought it was very interesting
I liked her story. It was cool to hear about it from someone who had no inkling to see combat put in that situation. I get the things Veterans want us to know. It's true.
Listen to the Patient
Acurate history, invisible symptoms and past diagnoses Listen.
15 Things Veterans Want You to Know for Healthcare Providers
Great Course
Well done!
Sea story was great, and put things into perspective!
I was intrigued by the title but had no way of knowing how deeply it would affect me.
The program was deeply moving and helped me to understand just a tiny bit how big and important this military and veteran culture is to all who have served, including the families. I cried a lot just remembering my brother who served in Viet Nam, and I was proud of all my ancestors who have served in battles and wars since the Revolution.
Excellent
Informative, and well presented.
Descriptive of content
very easy to understand
15 Things Veterans Want You to Know for Healthcare Providers
clear to subject
understanding through example/experience
Very good at describing course material
Very helpful. Good ideas and will-explained.
Good Course
Learned alot
LPN
5/10
!5 things
Very accurate!
An excellent presentation that summarized the values and culture of the military through the lens of a personal experience.
This was helpful and accurate
As a veteran and now mental health provider, I agree with the information and feel this will be helpful in building rapport between veteran clients and mental health providers.
15 things vets want health care providers to know
Very well done. I don't understand what " rule number two is A memoir of that experience" means in Heidi's bio, also what's the difference in courses that " expire" and those that do not...
15 things Veterans want you to know for Healthcare Providers
culture, Reserve, we are always on duty, Us to ask for help, services change us. We will die for our country, our families serve with us, something more important than ourselves
Very Interesting. I did not know all of this things.
Direct application
Helpful for those unaquainted
Great
Great video to understand veterans better.
15 thing veteras want you to know for healthcare providers
5
Thank you.
Great video and learning experience.
Informative title
Good detail, good view in the minds of our military men and women.
Veterans/ things they want me to know
good reading/ great info
15 Things Veterans want you to know
Very educational .
Won't the health care Provider to care for them
Excellent and Compelling
This was an excellent training video and I will definitely implement when I work with Veterans.
15 things veterans want you know for treatment providers
Great review
Compassion
Excellent title and helped create interest in taking course.
Story was compelling and helped to then understand the 15 points.
informative
Provided specifics on what not to say/ask and what is appropriate to say/respond.
15 Things veterans want you to know
very informative
interesting
It made me think about all that they do and appreciate these amazing brave people
The text was appropriate for the subject
Appropriately titled.
Very good information.
Excellent - a good introduction since this was my first one
15 Things is an excellent title for this course.
Totally glued to this video to watch the course. Awesome.
Great
Great
15 things veterans want you to know for healthcare providers
I thought the title was appropriate
excellent job
Firearms &Suicide in the Military-Connected
10
excellent presentation by a vet.
great information
perfect
very engaging and informative
the best
wonderful
15 Things Veterans Want You to Know for Healthcare Providers
psych/armor
knowing that the Vets want to know, carries weight.
very interesting.
good
This was very informative and the narrator actually makes you feel like you were there with her.
Lots of Helpful Information About Caring for Members of Our Military
It is particularly helpful to have a better understanding of the training and mindsets associated with being a member of our military.
15 Things Veterans Want You to Know for Healthcare
Great insight and perspective!
The title was perfect for the subjects that was talked about.
The materials was great.
15 Things Veterans Want You to Know for Healthcare Providers
Well done. Thank you!
Worked with Veterans for 23 years and still do. This is Outstanding! Also, brought a few tears.
Interesting
Some of the questions will be very helpful!
Excellent
Excellent and well presented course
The family of a veteran have needs and lo support them=
Excellent information
15 things Veterans want you to know for healthcare providers
Personal Story Illistrates 15 things to know
Great information to personalize and make military culture easier to understand.
15 things veterans want you to know
Wonderful. Very well done
15 THINGS VETERANS WANT YOU TO KNOW ABOUT THEM
Captivating and inspiring video.
poignant!
lots of helpful information!
Ask questions don’t assume
Was very informative. I will incorporate these suggestions into conversations with veterans in order to understand them.
15 things veterans want you to know for healthcare providers
Clear and descriptive
Well said. Thoughtful.
15 Things Veterans Want you to know for Healthcare Providers
very informative
Clearly identified topic
Limited but appropriate text
15 things veterans want you to know for healthcare providers
Training was very informative. It is important to be able to give to our Veterans what they need to support those that support our Country.
I learned a great deal today.
Charity's Review
I thought the information was well put together. I not having a background in the military was greatly pleased with learning how to speak to the men and women who protect our borders.
15 Things Veterans Want You to Know for Healthcare Providers
This video was very helpful when speaking to a veteran for healthcare providers
yes accurate
yes helpful review and great way to help others understand and pull them in to gain this knowlegde.
Insight and Empathy
This video was so well done! The speaker was excellent! And the art work was wonderful! Hearing her story helped us identify with the situation and feel the fear of the unknown that could happen any minute. It gave us insight and a desire to do everything possible to show respect, appreciation and a desire to help in a non-threatening manner.
Absolutely on point
wonderful insight into the military world/culture - as the mother of a veteran so much of this made sense and resonated with what our family has experienced.
15 THINGS VETERANS WANT YOU TO KNOW FOR HEALTHCARE PROVIDERS
15 Things Veterans Wants You to Know for Healthcare Providers
Phenomenal Eye Opener!!!
I absolutely loved this and look forward to sharing it with others!!
very appropriate title. Healthcare providers need to know all these things about our veterans
Touching and emotional story. Every American, especially healthcare providers need to know these things about veterans so we can care for them properly.
Awesome
This was a very intriguing overview and how Veterans had to endure and move forward
very good information
all very good
Excellent
Very inspiring
Video Review
This helped me gain insight to what veterans go through and what they are hoping to gain from treatment as well. I have a better understanding of the different cultures the branches have.